RETURNS & WARRANTY
If the fixie bike or fixie wheelsets or packaging are received damaged due to negligent packaging, no refund or exchange will be given.
AeroFix Cycles Fixed Gear Bike frames and forks are warranted to be free from manufacturing defects for one (1) year from the date of purchase. Our warranty guarantees that the material and workmanship of the frames and forks are free from defects upon delivery of your new AeroFix Cycles fixie bike.
If your new AeroFix Cycles Fixie Bike has a flaw with the frame or fork please provide us with a picture. Send to info@aerofixcycles.com.
Parts Warranty
30 day parts warranty only for manufacturer defect.
Warranty Does Not Cover
The parts listed below will have considerable wear & tear and are NOT covered by our one (1) yesr warranty unless you receive the parts damaged or there is a manufacturer defect. If you have questions please email us at info@aerofixcycles.com.
Tires Tire tubes Brake pads and cables Pedals Grips Cranks ChainPaintWarranty does not cover
Damage from normal wear and tear Modifications Neglect of bike and parts Improper repair / Improper maintenance Improper ridingAccidents Improper use or failure to follow instructions
Parts and threads that are stripped is a result of loose bike parts and can not be covered by the one(1) year warranty. It is the riders' responsibility to inspect the Fixie Bike and ensure it is properly assembled and that components are tight before every ride. It is the riders responsibility to tighten components regularly cranks, pedals, lock rings, and other screws and components before riding.
****We highly recommend to all our customers to have their new AeroFix Fixie Bike inspected by a bicycle technician before the first ride to ensure final parts and components are properly adjusted. Parts may be loosened during shipping. ****