Company Info
RETURNS & WARRANTY:

AeroFix Cycles Return Policy

AeroFix Cycles offers a 7 day return policy on all of our fixie bikes, fixie wheelsets and accessories. Bicycles and wheelsets may be returned as long as the product is in its original condition and packaging.  We also require a receipt as a proof of purchase.  If you wish to return an order, you will be responsible for any shipping costs that may apply.  If we have sent you the wrong product we will pay for all shipping costs.

If the fixie bike or wheelsets or packaging are received damaged due to negligent re-packaging, no refund or exchange will be given and the product will not be returned.

AeroFix Cycles Warranty Policy

AeroFix Cycles frames and forks are warranted to be free from manufacturing defects for one (1) year from the date of purchase. Our warranty guarentees that the material and workmanship of the frames and forks are free from defects upon delivery of your new AeroFix Cycles fixie bike.

The warranty does not cover other bicycle brand parts. Due to normal wear and tear damage to pedals, cranks, and other parts cannot be covered under warranty.  The warranty only applies to the original owner of the bicycle and proof of purchase is required for the warranty to be valid.

All warranty items must be sent to AeroFix Cycles.The customer is responsible for all shipping costs incurred.

Warranty Does Not Cover:

Warranty does not cover damage from normal wear and tear, modifications, neglect, improper repair, improper maintenance, abuse, custom alterations, accidents, improper use or failure to follow instructions.

The following items are NOT covered by the warranty: Tires, tubes, brake pads and cables, grips, cranks, chain. These parts will undergo considerable wear and tear, and are not covered.

NOTE:

It is important to tighten bicycles cranks, pedals, lock rings, and other screws and components before riding.  These components should be tightened regularly and checked after every bicycle ride.

Stripped components and threads are a result of loose bicycle parts and will NOT be covered by this warranty.  It is the riders’ responsibility to inspect the bicycle and ensure it is properly assembled and that components are tight before every ride.

****We Highly recommend that  every customer (rider) visit a local bicycle store for final safety inspection to guarentee the safest and most exiceting ride.****